{"id":4784,"date":"2019-01-03T14:39:55","date_gmt":"2019-01-03T14:39:55","guid":{"rendered":"https:\/\/www.rumbletalk.com\/blog\/?post_type=epkb_post_type_1&#038;p=4784"},"modified":"2024-10-28T04:08:28","modified_gmt":"2024-10-28T04:08:28","slug":"why-is-my-rumbletalk-group-chat-not-loading-properly","status":"publish","type":"epkb_post_type_1","link":"https:\/\/rumbletalk.com\/blog\/index.php\/knowledge-base\/why-is-my-rumbletalk-group-chat-not-loading-properly\/","title":{"rendered":"Why is my RumbleTalk group chat not loading properly?"},"content":{"rendered":"\n<div class=\"tip-box\">\n<div class=\"header\">\n<img\nsrc=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20240808012422\/tip-icon.jpg\"\nalt=\"TIP\"\n\/>\n<span>TIP<\/span>\n<\/div>\n<div class=\"content\">\n<p>\nThe most frequent problems you encounter are usually connected to the type of browser you are using or the security settings in your browser.\n<\/p>\n<\/div>\n<\/div>\n\n\n\n<p>Here are a few possible reasons why your group chat may not be loading properly:<\/p>\n\n\n\n<ul>\n<li>Some special\/outdated browsers may experience problems when loading RumbleTalk. Try using the latest common browsers such as Chrome, Firefox, Safari, or Microsoft Edge (do not use C<g class=\"gr_ gr_46 gr-alert gr_spell gr_inline_cards gr_disable_anim_appear ContextualSpelling ins-del multiReplace\" id=\"46\" data-gr-id=\"46\">hromium<\/g> beta will result in an issue). <br><\/li>\n\n\n\n<li>In some cases, you may be behind a firewall\/gateway that interferes with your group chat access. To fix this, speak with your IT department or system administrator. The solution is to <strong>white-list <\/strong>the&nbsp;<a aria-label=\" (opens in a new tab)\" href=\"https:\/\/rumbletalk.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">rumbletalk.com<\/a>&nbsp;and&nbsp;<a aria-label=\" (opens in a new tab)\" href=\"https:\/\/rumbletalk.net\/\" target=\"_blank\" rel=\"noreferrer noopener\">rumbletalk.net<\/a>&nbsp;domains in the firewall settings. Make sure ports 80 and 443 are open for those domains.<br><\/li>\n\n\n\n<li>JavaScript\/3rd party cookies may not be enabled in your browser. Check your browser&#8217;s settings to make sure JavaScript is enabled.<br><\/li>\n\n\n\n<li>VPN services (proxy) like NordVpn often disconnect long connections. Please check without a VPN to make sure this is not the issue.&nbsp;<br><\/li>\n\n\n\n<li>Many open connections. When one pc has more than 12 long browser connections (12 tabs with chat open, or sometimes even 10), the Chrome engine can disconnect some connections to reserve resources.<br><\/li>\n\n\n\n<li>Mac and beta browsers &#8211; in various older versions of Safari, explorer, and new beta versions of Chromium, we see disconnects that can occur without any known reason.<br><\/li>\n\n\n\n<li>Gateway setting &#8220;McAfee Web Gateway&#8221;. It seems that some enterprise firewalls\/gateways with packet inspection have built-in disconnection rules with LongPolling and WebSockets (port 80, 443) (mainly: SophosXG Firewall, WatchGuard, McAfee Web Gateway).<br><\/li>\n<\/ul>\n\n\n\n<p>Still having issues? Contact:&nbsp;<a href=\"https:\/\/www.rumbletalk.com\/faq#\">support@rumbletalk.com.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why is my RumbleTalk group chat not loading properly? &#8211; online group chat for web site<\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"epkb_post_type_1_category":[342,345],"epkb_post_type_1_tag":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why is my RumbleTalk group chat not loading properly? - Online Group Chat Room Plugin for Websites and Live events<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rumbletalk.com\/blog\/index.php\/knowledge-base\/why-is-my-rumbletalk-group-chat-not-loading-properly\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why is my RumbleTalk group chat not loading properly? - Online Group Chat Room Plugin for Websites and Live events\" \/>\n<meta property=\"og:description\" content=\"Why is my RumbleTalk group chat not loading properly? - online group chat for web site\" \/>\n<meta property=\"og:url\" content=\"https:\/\/rumbletalk.com\/blog\/index.php\/knowledge-base\/why-is-my-rumbletalk-group-chat-not-loading-properly\/\" \/>\n<meta property=\"og:site_name\" content=\"Online Group Chat Room Plugin for Websites and Live events\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/rumbletalk\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-28T04:08:28+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@rumbletalk\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/rumbletalk.com\/blog\/index.php\/knowledge-base\/why-is-my-rumbletalk-group-chat-not-loading-properly\/\",\"url\":\"https:\/\/rumbletalk.com\/blog\/index.php\/knowledge-base\/why-is-my-rumbletalk-group-chat-not-loading-properly\/\",\"name\":\"Why is my RumbleTalk group chat not loading properly? - Online Group Chat Room Plugin for Websites and Live events\",\"isPartOf\":{\"@id\":\"https:\/\/rumbletalk.com\/blog\/#website\"},\"datePublished\":\"2019-01-03T14:39:55+00:00\",\"dateModified\":\"2024-10-28T04:08:28+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/rumbletalk.com\/blog\/index.php\/knowledge-base\/why-is-my-rumbletalk-group-chat-not-loading-properly\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/rumbletalk.com\/blog\/index.php\/knowledge-base\/why-is-my-rumbletalk-group-chat-not-loading-properly\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/rumbletalk.com\/blog\/index.php\/knowledge-base\/why-is-my-rumbletalk-group-chat-not-loading-properly\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/rumbletalk.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Why is my RumbleTalk group chat not loading properly?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/rumbletalk.com\/blog\/#website\",\"url\":\"https:\/\/rumbletalk.com\/blog\/\",\"name\":\"Online Group Chat Plugin for Websites and Event\",\"description\":\"Embed a social group chat for communities and events. 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