{"id":4101,"date":"2018-12-07T08:38:27","date_gmt":"2018-12-07T08:38:27","guid":{"rendered":"https:\/\/www.rumbletalk.com\/blog\/?p=4101"},"modified":"2025-10-03T03:46:38","modified_gmt":"2025-10-03T03:46:38","slug":"experts-chat","status":"publish","type":"post","link":"https:\/\/rumbletalk.com\/blog\/index.php\/2018\/12\/07\/experts-chat\/","title":{"rendered":"New Feature: Introducing Experts&#8217; Chat"},"content":{"rendered":"<p style=\"text-align: left;\">As an expert, a professional in your field who offers online services, do you need a way to have&nbsp;an online discussion with your clients?&nbsp;We are glad to introduce a new type of chat &#8211;&nbsp;<strong>experts&#8217; chat<\/strong>.<\/p>\n<p style=\"text-align: left;\">With experts&#8217; chat, you can only have one or parallel private one-on-one chats. You can now message each user privately, talking in a video\/audio, upload files, send voice messages, and all that without other users seeing your messages.<\/p>\n<h2 style=\"text-align: left;\">What is expert&#8217;s chat?<\/h2>\n<p><span style=\"font-weight: 400;\">Experts&#8217; chat caters to online professionals like coaches, advisors, psychics, psychologists, traders, brokers, astrologists, lawyers, and other professions that provide an online service to their clients. This is to keep your client&#8217;s privacy, and also your privacy. You can now keep everything under control.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The experts&#8217; chat has the following two perspectives:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Admin<\/strong> &#8211; What an expert sees&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>User<\/strong> &#8211; What users see<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>What do the admin and user see in each chat?<\/h2>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"font-weight: 400;\"><strong>Admin<\/strong> &#8211; The admin sees which users are currently active, can private message each user, make a one-on-one live video call, can conduct multiple chats in parallel, and see the private messages of each user to them<\/span><\/li>\n<li><strong>User<\/strong>&#8211; The user can only see the private messages sent by the admin to him, can only send a message when the admin is active, make live calls, attach documents, and share videos. A user cannot see other users in the chat room, only the private chat with the admin.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>What are the advantages of the new expert chat?<\/h2>\n<p><span style=\"font-weight: 400;\">With the experts&#8217; chat, a professional can address their clients properly, in a safe and secure manner. Its advantages are as follows:<\/span><\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A professional can private message each of his clients.<\/span><\/li>\n<li style=\"font-weight: 400;\">Clients will be able to have a safe and secure chat with a professional.<\/li>\n<li style=\"font-weight: 400;\">A professional can monitor their clients.<\/li>\n<li style=\"font-weight: 400;\">When you add a paywall layer, a professional can gain revenue from each of their clients. This depends on his decision to make his clients pay for his service or not.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<h2>As an admin, what will you see when you log in?<\/h2>\n<p>When you&#8217;re the admin, you will see every user who&#8217;s online, like the following:<\/p>\n<p><a href=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181126094658\/admin_expert.png\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-4142 aligncenter\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181126094658\/admin_expert-300x146.png\" alt=\"what admin will see\" width=\"600\" height=\"292\" srcset=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181126094658\/admin_expert-300x146.png 300w, https:\/\/d241b8qep9dzid.cloudfront.net\/20181126094658\/admin_expert-768x373.png 768w, https:\/\/d241b8qep9dzid.cloudfront.net\/20181126094658\/admin_expert-1024x498.png 1024w, https:\/\/d241b8qep9dzid.cloudfront.net\/20181126094658\/admin_expert.png 1366w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p>Then, you can chat with every user, and you will see the private chat with each of them. Here&#8217;s an example:<\/p>\n<p><a href=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181126094912\/michael_expert.png\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-4143 aligncenter\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181126094912\/michael_expert-300x146.png\" alt=\"when chatting with users\" width=\"600\" height=\"292\" srcset=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181126094912\/michael_expert-300x146.png 300w, https:\/\/d241b8qep9dzid.cloudfront.net\/20181126094912\/michael_expert-768x373.png 768w, https:\/\/d241b8qep9dzid.cloudfront.net\/20181126094912\/michael_expert-1024x498.png 1024w, https:\/\/d241b8qep9dzid.cloudfront.net\/20181126094912\/michael_expert.png 1366w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<h2>As a user, what will you see when you log in?<\/h2>\n<p>When you&#8217;re a user and the admin (expert) is online, you will see the following:<\/p>\n<p><a href=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181126093715\/user_admin_001-e1557977062663.png\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-4141 aligncenter\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181126093715\/user_admin_001-300x146.png\" alt=\"user with expert\" width=\"600\" height=\"292\"><\/a><\/p>\n<p>If the admin (expert) is not online, you will see the following:<\/p>\n<p><a href=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181126033505\/user_expert.png\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-4136 aligncenter\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181126033505\/user_expert-300x135.png\" alt=\"user with no expert\" width=\"600\" height=\"270\" srcset=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181126033505\/user_expert-300x135.png 300w, https:\/\/d241b8qep9dzid.cloudfront.net\/20181126033505\/user_expert-768x346.png 768w, https:\/\/d241b8qep9dzid.cloudfront.net\/20181126033505\/user_expert-1024x461.png 1024w, https:\/\/d241b8qep9dzid.cloudfront.net\/20181126033505\/user_expert.png 1366w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p>As a result, you will only see a private chat when an admin is online. As a user, you cannot initiate a conversation with an expert if he is not online. When he is online, only then can you talk to him.<\/p>\n<h2>How does the experts&#8217; chat feature work?<\/h2>\n<p>The experts&#8217; chat is a user-friendly tool that works as easy as 1, 2, 3. Here&#8217;s a step-by-step guide on how to use it. You can change it in the chat type menu or in the &#8220;Monetize Settings&#8221; and activate the paywall.<\/p>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" loading=\"lazy\" width=\"757\" height=\"502\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20190212052607\/paid_click_monetize_settings-3.png\" alt=\"paid click monetize settings\" class=\"wp-image-5273\" srcset=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20190212052607\/paid_click_monetize_settings-3.png 757w, https:\/\/d241b8qep9dzid.cloudfront.net\/20190212052607\/paid_click_monetize_settings-3-300x199.png 300w\" sizes=\"(max-width: 757px) 100vw, 757px\" \/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>In your admin panel, you will see &#8220;Chat Type,&#8221; where there are options for the <a href=\"https:\/\/rumbletalk.com\">group chat<\/a> or expert chat. Choose &#8220;Expert&#8217;s Chat.&#8221;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181203080317\/experts_chat-2-e1546567836424.png\"><img decoding=\"async\" loading=\"lazy\" width=\"704\" height=\"602\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20190521044945\/chat_types-2.png\" alt=\"chat for live event\" class=\"wp-image-6733\" srcset=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20190521044945\/chat_types-2.png 704w, https:\/\/d241b8qep9dzid.cloudfront.net\/20190521044945\/chat_types-2-300x257.png 300w\" sizes=\"(max-width: 704px) 100vw, 704px\" \/><\/a><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\">What type of chat do we need, free experts&#8217; chat or paid experts&#8217; chat?<\/h2>\n\n\n\n<p>You can also opt to choose if you want a <strong>free chat or a <a href=\"https:\/\/www.rumbletalk.com\/blog\/index.php\/2018\/12\/05\/new-feature-paywall\/\">PayWall chat<\/a><\/strong>, wherein users will pay to enter the chat. Just choose the paid option.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181203080543\/paywall_1-2-e1546567883341.png\"><img decoding=\"async\" loading=\"lazy\" width=\"728\" height=\"512\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20190621040137\/chat_type-2.png\" alt=\"wordpress group chat\" class=\"wp-image-7010\" srcset=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20190621040137\/chat_type-2.png 728w, https:\/\/d241b8qep9dzid.cloudfront.net\/20190621040137\/chat_type-2-300x211.png 300w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/a><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>You will then need to connect your PayPal email address to monetize your account. Click on &#8220;Monetize,&#8221; and then choose &#8220;Monetize Settings.&#8221;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" loading=\"lazy\" width=\"600\" height=\"410\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181123011128\/monetize-2-e1545017724788.png\" alt=\"monetize settings\" class=\"wp-image-4111\"\/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>You can set the amount you want to charge your users. It could be for entrance or subscription.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181123011218\/payments-2.png\"><img decoding=\"async\" loading=\"lazy\" width=\"783\" height=\"516\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181123011218\/payments-2.png\" alt=\"paywall payment\" class=\"wp-image-4112\" srcset=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181123011218\/payments-2.png 783w, https:\/\/d241b8qep9dzid.cloudfront.net\/20181123011218\/payments-2-300x198.png 300w, https:\/\/d241b8qep9dzid.cloudfront.net\/20181123011218\/payments-2-768x506.png 768w\" sizes=\"(max-width: 783px) 100vw, 783px\" \/><\/a><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>For entrance, you can charge from minutes to months.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181123011539\/entrance-2.png\"><img decoding=\"async\" loading=\"lazy\" width=\"755\" height=\"492\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181123011539\/entrance-2.png\" alt=\"experts' chat\" class=\"wp-image-4113\" srcset=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181123011539\/entrance-2.png 755w, https:\/\/d241b8qep9dzid.cloudfront.net\/20181123011539\/entrance-2-300x195.png 300w\" sizes=\"(max-width: 755px) 100vw, 755px\" \/><\/a><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>For subscription, you can charge monthly or annually.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181123011618\/subscription-2.png\"><img decoding=\"async\" loading=\"lazy\" width=\"746\" height=\"494\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181123011618\/subscription-2.png\" alt=\"experts' chat\" class=\"wp-image-4114\" srcset=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181123011618\/subscription-2.png 746w, https:\/\/d241b8qep9dzid.cloudfront.net\/20181123011618\/subscription-2-300x199.png 300w\" sizes=\"(max-width: 746px) 100vw, 746px\" \/><\/a><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>You can also fill up your terms and conditions for payment in &#8220;Terms Text&#8221; +&nbsp; your &#8220;Terms Link.&#8221;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181123012701\/terms_text-2.png\"><img decoding=\"async\" loading=\"lazy\" width=\"762\" height=\"500\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181123012701\/terms_text-2.png\" alt=\"experts' chat\" class=\"wp-image-4115\" srcset=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181123012701\/terms_text-2.png 762w, https:\/\/d241b8qep9dzid.cloudfront.net\/20181123012701\/terms_text-2-300x197.png 300w\" sizes=\"(max-width: 762px) 100vw, 762px\" \/><\/a><\/figure><\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181123012736\/terms_link-2.png\"><img decoding=\"async\" loading=\"lazy\" width=\"769\" height=\"505\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181123012736\/terms_link-2.png\" alt=\"experts' chat\" class=\"wp-image-4116\" srcset=\"https:\/\/d241b8qep9dzid.cloudfront.net\/20181123012736\/terms_link-2.png 769w, https:\/\/d241b8qep9dzid.cloudfront.net\/20181123012736\/terms_link-2-300x197.png 300w, https:\/\/d241b8qep9dzid.cloudfront.net\/20181123012736\/terms_link-2-768x504.png 768w\" sizes=\"(max-width: 769px) 100vw, 769px\" \/><\/a><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>With the new experts&#8217; chat feature, RumbleTalk has made <a href=\"https:\/\/rumbletalk.com\">chat rooms<\/a> more secure for both parties. Professionals can now offer their services for users, with or without payments option, and RumbleTalk can guarantee safety, privacy, and accessibility for every user.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As an expert, a professional in your field who offers online services, do you need a way to have&nbsp;an online discussion with your clients?&nbsp;We are glad to introduce a new type of chat &#8211;&nbsp;experts&#8217; chat. With experts&#8217; chat, you can only have one or parallel private one-on-one chats. You can now message each user privately, [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"featured_image_url":"","seo_focus_kw":"","seo_meta_desc":""},"categories":[9],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>New Feature: Introducing Experts&#039; Chat<\/title>\n<meta name=\"description\" content=\"Do you need security in your chat rooms? 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