{"id":3774,"date":"2018-06-25T11:35:07","date_gmt":"2018-06-25T11:35:07","guid":{"rendered":"https:\/\/www.rumbletalk.com\/blog\/?p=3774"},"modified":"2021-04-26T07:24:52","modified_gmt":"2021-04-26T07:24:52","slug":"private-chat-tools","status":"publish","type":"post","link":"https:\/\/rumbletalk.com\/blog\/index.php\/2018\/06\/25\/private-chat-tools\/","title":{"rendered":"Top 8 Tools to Improve User Experience in a Private Chat"},"content":{"rendered":"<p>You\u2019re very excited about the new community that you\u2019re building on your website. Tons of people are getting in, talking about your product, sharing experiences and ideas, giving you direct feedback in the private chat \u2014it couldn\u2019t be more perfect.<\/p>\n<p>But, then, of course, things don\u2019t always go to plan. So you\u2019ll need to be prepared to take your community and help them grow. They need YOU for that.<\/p>\n<p>To give your users the <em>best experience ever<\/em>, help them understand the platform, to see <strong>that actually it\u2019s so simple to use<\/strong>\u2014<em>we made it for you<\/em>.<\/p>\n<p>Imagine that you are in a chat room with different people. You\u2019re all talking about this new product that you are going to launch and how it\u2019s going to be the best event of the year. You are talking to your people and everybody is participating and giving you valuable feedback.<\/p>\n<p>Then, imagine that a specific follower wants to talk to you in <strong>private <\/strong>because it\u2019s the only way to get your full attention, and some of them don\u2019t want to share questions with everybody on the chat. Sometimes they NEED to talk to you face to face, and they will feel pretty special about it.<\/p>\n<p>So, they will be able to do it, OR NOT, according to your needs as admin of the chat.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/private-chat\/Privatechatlookslike.png\" alt=\"RumbleTalk chat room with a private chat\" width=\"800\" height=\"387\"><\/p>\n<p>Now it\u2019s time to get down to business. After all, it\u2019s not worth having a Ferrari if you don\u2019t know to drive. To write this blog, we spoke with many users about their needs, and so here we\u2019ll cover how to take the best approach with the private chat tools, and how to master it like a pro.<\/p>\n<p>Here is the list of the <strong>8 top tools<\/strong> that will help you to take the best <em>advantage<\/em> of private chats to handle your chat as an expert!<\/p>\n<ul>\n<li>Private audio and video calls<\/li>\n<li>Framed chat messages<\/li>\n<li>Private new message\u2019s indicator<\/li>\n<li>Private chat&nbsp;transcript<\/li>\n<li>Ignore option to some (annoying) users<\/li>\n<li>Live media options<\/li>\n<li>Admin differential color<\/li>\n<li>Remove the \u201c<em>Invite friends\u201d<\/em> button if you don\u2019t need it<\/li>\n<\/ul>\n<p>Now, I will like to go deeper, one by one. So when you finish reading this post, you will manage it like a real boss!<\/p>\n<h2>Private Audio and Video Calls<\/h2>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/private-chat\/callingoption.png\" alt=\"Spontaneous video conversation from the private chat\" width=\"504\" height=\"507\"><\/p>\n<p>These two options are the cherry on the top of that vanilla ice cream. With them, you\u2019re able to have the most direct and real conversation that exists in the human world! Cheers!<\/p>\n<h2>Framed Chat Messages<\/h2>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/private-chat\/Chat_room_.png\" alt=\"Single frame sentences show separately who is talking\" width=\"800\" height=\"387\"><\/p>\n<p>In a bubble-framed chat, it\u2019s more than clear who is saying what. It\u2019s going to keep it simple for all the users to understand each others\u2019 ideas. So, not only the chat room, but also the private chat is single-framed and you easily can see who the sender\/receiver is.<\/p>\n<h2>Private NEW message indicator<\/h2>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/private-chat\/newmessageindicator.png\" alt=\"Red indicator from the left side of the chat to show who is sending you a private message\" width=\"783\" height=\"507\"><\/p>\n<p>After many requests from chatters, here is the much-awaited indicator of new private messages on the image from the sender. Whoopee! So you clearly will see from the right side who is sending you a <em>secret message <\/em>even if you are having another conversation.<\/p>\n<h2>Private chat Transcript<\/h2>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/private-chat\/storagechat.png\" alt=\"How to save private conversations history\" width=\"778\" height=\"503\"><\/p>\n<p>So, who cares about storage the hundreds of words with information about the tastes and value content of your users? Well, actually many people were asking for this. Technical, but very useful information!<\/p>\n<p>Private chat history is saved in your computer until you close the browser. Just remember that you, as an admin, can\u2019t access another user&#8217;s private conversations. It is simply not polite to do it and in some countries not legal. We know how to keep a secret, in secret.<\/p>\n<h2>Admin differential color<\/h2>\n<p>This is the easiest way for users to find you. But still, it\u2019s your own chat, so you can change it anytime with CSS basic rules.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/private-chat\/Adminandblock.png\" alt=\"Red color on the admin\u2019s name to recognize who it is\" width=\"783\" height=\"507\"><\/p>\n<p>Ignore option to (some annoying) messages\/users<\/p>\n<p>Stop seeing private messages from specific users that you don\u2019t want to, without exiting the chat.<\/p>\n<h2>Live media options<\/h2>\n<p>Share links, images, and YouTube videos. So basically anything that will be relevant for your community can also be sent in a private chat. To do it, just click on the little attach icon.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/private-chat\/sharingmediachat.png\" alt=\"Click on the button at the bottom-right of the window to upload information that you want to share\" width=\"600\" height=\"401\"><\/p>\n<p>Remove the \u201c<em>Invite friends\u201d<\/em> button if you don\u2019t need it<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter\" src=\"https:\/\/d241b8qep9dzid.cloudfront.net\/private-chat\/invite_friends_button.png\" alt=\"Personalization of the \u201cInvite friends\u201d button in the Social Setting window\" width=\"728\" height=\"402\"><\/p>\n<p>Not relevant at all for your <u>registered community<\/u>? Just hide it in the Social Settings window.<\/p>\n<p>So, tell me, which of these tools do you find the most useful for your community? I will be very happy to hear from you, feel free to contact me at camila@rumbletalk.com. I totally believe that after these recommendations you will manage your community easier and so much faster! And, just in case, if you finish reading and still don\u2019t have your own community, this is your chance to sign up and start enjoying it today! <a href=\"https:\/\/www.rumbletalk.com\/\">https:\/\/www.rumbletalk.com\/<\/a><\/p>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You\u2019re very excited about the new community that you\u2019re building on your website. Tons of people are getting in, talking about your product, sharing experiences and ideas, giving you direct feedback in the private chat \u2014it couldn\u2019t be more perfect. But, then, of course, things don\u2019t always go to plan. So you\u2019ll need to be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1988,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"featured_image_url":"","seo_focus_kw":"","seo_meta_desc":""},"categories":[9],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Top 8 Tools to Improve User Experience in a Private Chat<\/title>\n<meta name=\"description\" content=\"You\u2019re very excited about the new community that you\u2019re building on your website. Private Chat will improve your user experience. 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