Take the chat offline

When you’re not around, you can take your chat offline. No one can enter the chat room. The chat will show a message that it’s currently offline.

• To take your chat offline, go to your admin panel.
• Choose Chat Operations.
• Click Chat status.
• It will then verify if you want to take the chat offline. Choose Yes, take the chat offline.

Schedule a chat

Now that you know how to take your chat offline, this means that you can add a special message with a date, e.g., schedule a chat.

Did you see that you can add an offline message in the Chat operations option? What does this mean?

It means that you can leave a message for users who visited your chat room while it’s offline. In that way, they will know when the chat will be online again.

You can schedule a chat by doing this. Add a message that the chat room will be open for all on your chosen time. You can do this every day or for days that you’re just too busy.

As long as your chat is offline, you can leave details on when you’ll get back.

Leave contact details

While your chat is offline, users cannot reach you. Therefore, you should leave your contact details just in case there’s an emergency.

When you chat is offline, you can show a contact form where your users can reach you.

You should also leave an email address. When the chat is offline and the lead form is displayed, this email address will receive the lead information.

Chats, meetings, and more

Scheduling is not only for chats, but you can also use it for meetings, discussions, and live events. As long as you have a specific time that you want to open your chat to chatters, scheduling a chat is possible.

Are you a RumbleTalk user and not familiar with this kind of feature? If yes, then head on over to our YouTube channel. We post different videos on products, FAQs, and features you might not know yet!

If this is your first time seeing RumbleTalk, then welcome! Create your own chat at www.rumbletalk.com and play with the different products and features that our platform has to offer!

The post The way to schedule a chat appeared first on Online Group Chat Room Plugin for Websites and Live events.

Many DJs struggle with effectively engaging their audience. While platforms like Facebook, Twitter, and email offer ways to stay connected, they also place you in direct competition with countless other distractions. Your message can easily get lost in the noise of these crowded channels.

To truly captivate and retain your audience, go beyond traditional methods. Incorporate live chat to interact with listeners in real-time. This authentic, personal connection creates a memorable experience that keeps your audience returning for more.

Engaging listeners through live chat lets them connect with you in a way that is beyond the cold feeling of an email newsletter or Facebook post. Listeners who develop a more personal connect to you are more likely to remember and return to your music.

The next challenge is in finding the right application. The ideal live chat platform will be easy to set up and easily accessible for you and your listeners. RumbleTalk is all of this and more. For online DJ’s, features like embedded videos and file sharing make RumbleTalk’s group chat an obvious choice.

Easy set up

Setting up a customized high powered live chat room can be done in just two minutes. By providing an email or linking to your Facebook account, RumbleTalk automatically generates a live and ready chat room with standard default settings.

(click here to sign up now!)

While this is ready to use, most online DJ’s will want to customize the chat for branding purposes. In the admin panel, you can upload a picture of yourself, your logo, or whatever image you prefer to be the background. Then you can customize the colors, font, borders and more to match your style.

If you’re familiar with CSS, RumbleTalk can be completely transformed with CSS customization while still retaining the power of the RumbleTalk infrastructure.

Access from anywhere

A RumbleTalk group chat room works in whatever way you want.

If you have a website, you can embed the chat room directly in one, some or all of your pages. You also have the option to have it sit within the page or float on top of it.

RumbleTalk will also give you a URL that can be sent to your listeners. This will open the group chat in a new tab. Your users can in turn share that URL with their friends to invite more people into the conversation. RumbleTalk has installed an option for users to be asked to share the chat room with their friends on Facebook and Twitter to make your audience even larger.

For online DJ’s with a large Facebook following, it is possible to connect your group chat with your Facebook page so that they are connected to the larger audience and not just the Facebook audience.

If you are performing a live show, printing the QR code on your gear is yet another way to add fans to the conversation. RumbleTalk is mobile friendly so your fans can chat at your show and on the go.

Avoid segmentation

If you want a central place for all of your listeners to be able to engage with you and with each other, live group chat is without a doubt the best solution.

In addition to putting your content in fierce competition with everything else that floods Facebook and Twitter, these platforms also separate your audience. The Twitter conversation and the Facebook conversations never intersect which divides your audience and limits how robust the conversation can be.

If you use your social media platforms as a way to give your listeners the link to your chat room, they’ll then be redirected to one you-focused conversation for everyone.

This way, you and your listeners can see the entirety of those who are listening and engaged with your music.

The post The Best Way for Online DJ’s To Engage Listeners appeared first on Online Group Chat Room Plugin for Websites and Live events.

Live Streaming Today

In the last couple of years alone, companies like Facebook and YouTube have released free tools to live stream directly from your computer or phone. There’s no need to buy expensive software or equipment and this low cost barrier makes it accessible to just about everyone.

There are several companies that offer free live streaming now. Facebook Live and YouTube Live  are among the top providers and there’s also Twitter’s Periscope. For more professional (and paid) services, companies like Livestream, DaCast, and Ustream offer end to end features.

Without having properly tested the gambit of options out there, we’re not going to recommend one service over the other, but we would love to hear from our customers what they prefer. So if you do use a live streaming service for your organization or company, let us know!

Including Chat with Live Streaming

With the raw and connected feeling live streaming provides, it’s recommended to include your viewers in the experience by giving them an avenue to comment and participate.

Some live streaming platforms do offer chat services alongside their video stream, however these are oftentimes extremely limited. This is where RumbleTalk group chat becomes the best alternative.

RumbleTalk is a premium group chat services that offers a full range of bells and whistles not offered in basic chat services. Here’s a few examples:

• Custom login options
  RumbleTalk gives chat owners the option to choose one, some, or all available login options; choose from anonymous, guest, Facebook, Twitter, and password protected users.
• Live messages
  Most messaging applications used within a live streaming service are forum style. RumbleTalk group chats are live and instant to match the pace of the live stream. Some services limit the number of characters each comment can contain, for example: RumbleTalk allows 10 times more characters than YouTube and has no limit on how many messages can be sent in a certain time frame.
• File/Image/Video sharing
  In some cases, you’ll want your audience to be able to share more than just characters. With RumbleTalk, users can upload files, share images, and even embed videos. But this is just the beginning. A RumbleTalk group chat has features for just about every type of communication.
• You control when the conversation begins and ends
  RumbleTalk group chats are turned on and off by you, the administrator, whereas some services only offer the option to chat during the live stream, RumbleTalk group chats can start before and go on after the live stream has ended.
• Archiving and further use
  A RumbleTalk transcript can be archived and exported for further use. We have customers who use the HTML transcript after the fact to increase their SEO/SERP results with this keyword rich content.

When is RumbleTalk Right for You?

A majority of live streaming scenarios don’t require all the perks of RumbleTalk group chat. So when is it right for you?

We’ve found two conditions that make RumbleTalk a good choice for live streaming.

First, your live stream must be active on your website. If you are only broadcasting on YouTube or Facebook or any other live streaming service, then you’ll have to stick with their commenting service.

However, if you embed the live stream on your website (click here for instructions on this for Facebook and YouTube) then you can also embed your RumbleTalk group chat alongside it. You’ll be able to customize the group chat (with our admin panel or CSS) to match the look and feel of your website.

If you’re considering whether it’s worth it to embed the video and chat, consider the impact you’ll have on your sales or call to action when you keep your customers on your website rather than sending them away. Plus, we’ve made it simple to customize and embed.

And second, your viewer’s participation must be important. Bluntly put, if you don’t care about your viewers comments or if your viewers don’t care about the larger community participating in the live stream, then RumbleTalk may not be right for you.

However, if you are using a live stream to connect viewers in a more tangible way, you’ll want to give them the best platform to fully express themselves. That’s where RumbleTalk comes in.

By giving your viewers a live group chat with all the perks listed above, you’ll enable a dynamic discourse to take your live stream to the next step. You’ll get more engagement and out of your viewers and your viewers will get more value from your live stream.

—

For more information, pricing, product features and demos  visit the RumbleTalk  website or contact support(at)rumbletalk(dot)com.

The post Live Streaming & Group Chat appeared first on Online Group Chat Room Plugin for Websites and Live events.

• Better Communication: Chat administrators can privately contact users even when private messages are disabled.
• Better Profiles: User profiles can now include a description.
• Better Design: The profile and private communication menu design has been improved.

If you’d like to be one of our beta users, just let us know!

More details below:

Better Communication

Previously, private communication could be entirely enabled or disabled but there were no exceptions. Either way, the setting applied to everyone in the group chat room.

Our customers asked for the ability to disable private communications among all users and still allow chat administrators to have the ability to initiate a private conversation with a user.

Now this is possible!

From the chat setting menu, under general, select BOTH private chat and administrator only. With this configuration, chat administrators can click on the user they want to speak privately to and send a message or make an audio or video call, but users will not.

We’ll have a support page to explain this in detail soon.

Better Profiles

We’ve always had the ability to write a notes or a description of a user in the Managed Users tab of the settings panel.

With our latest update, these descriptions will appear for everyone to see within the group chat room.

To see a user’s description from within the group chat, click on the user profile and then the settings icon.

Better Design

While we were working on the previous two updates, we also improved certain aspects of the user profile and private communication dialog box.

Take a look!

We prioritize our features based on customer feedback. Let us know what you want to see next!

The post Better Communication, Better Profiles, Better Design appeared first on Online Group Chat Room Plugin for Websites and Live events.

The common case is disconnecting a user that sent a forbidden message, image or video (forbidden according to the chat room rules). Chat owners can have several steps as mentioned before disconnecting a user (like sending personal messages to the user to stop what he is doing). In case a user is not willing to change his ways, the chat owner may choose to use a soft disconnect.

This means that user will be disconnected and see a warning message.

After 2 seconds from disconnecting, the user can return to the chat room, but he is considered as being warned. In case the person is still not behaving and act as a troll (spamming in the chat room), he then can be banned by IP. This is a hard ban where a user cannot return to the chat from the same computer (IP ban).

Many times, a chat owner wishes to disconnect all users in a chat room. There could be many reasons for doing so. For example you have a quota of 50 people which means only 50 people can be logged in to the chat. Now 30 of them just left their browsers open, so they consume most of the number of chatters allowed. You can ban the users one by one OR ….

The Hidden Feature

One can ban all chatters from the chat in a single click. The secret is called OFFLINE CHAT. When one change the status of the chat to OFFLINE (check the checkbox), the chat will be changed to OFFLINE, kick all users and show a message to all users opening the chat. The message can be edit to include your own message, you can even add HTML tags.

Note: As RumbleTalk supports 30 languages, all messages will show in the language chosen for the chat room.

The post RumbleTalk hidden trick to disconnect all chat users with a click appeared first on Online Group Chat Room Plugin for Websites and Live events.

Deign chat box features

Here is an example of how simple to create a great design using the powerful tool that let you DIY. In general, there are 4 ways to design your own chat style.

1. Chat Skins – choose from our pre-made chat room designs
2. Chat advanced design – easy to create your own style via quick visual settings.
3. Easy CSS  – this is for advanced designers. If you know CSS you can create your own custom chat room.
4. Floating icon – if you choose to use a floating chat (in oppose to in-page embedded chat) you can also design your own icon style.

From time to time we see a great chat design made by capable people.
One that worth mentioning is the chat box designed in the dittytv  (American music television) website (see above). They use advanced CSS design in addition to designing their own floating icon. They choose to have a transparent background so the chat looks as part of the actual website design.

If you like the design, you can give them a like.

The post Case Study: DittyTV using chat box features worth knowing appeared first on Online Group Chat Room Plugin for Websites and Live events.