According to the Merriam-Webster Dictionary, “chat” can mean “to talk with someone in a casual way” or “to talk over the Internet by sending messages back and forth in a chat room.” This definition emphasizes not only the informal nature of conversation but also the technology that enables real-time communication. Each type of chat platform—whether software-based, group-oriented, live, or room-based—has its own unique set of features and benefits. Understanding these differences helps users select the most effective tool for their communication needs.

Let’s try to understand the different options in the chat arena.

It is a matter of terminology but much more. For example, if you need a public chatroom that allows you to log in using your social media credentials, then a private room will not be suitable for your needs.

Let’s talk about chat comparison, The difference between the next 3 options
A – Group Chat
B – Live Chat
C – Chat Room

Note, that each of those can be shown in two forms, chat software, or chat service.
The main difference is that a chat software will be installed on your server using your CPU, memory and other resources from your servers. A chat service is a chat that will show on your website but will consume the vendor of the chat resources (e.g., will not affect your server performance).

So, let’s start

The Evolution of Chat in Computer Systems

Our need to communicate with other human beings had initiated a chat system to be built along with the first computer operating system, UNIX in the 1970’s. Talk program was built into UNIX system to allow people to communicate with each other using their user name as ID. The talk program only allows one-on-one chat.

The very first multi-user and chat room is a program called Talkomatic. The program was invented for the first time in 1973 by Doug Brown and David Wolley at the University of Illinois as supporting tools for the University’s learning system.

Chatting has been so common in our daily Internet life. We are now using many different chat programs and connecting with people around the world, as a chat program chat has been advancing very much since the very first talk program in UNIX system.

1. Chat, Instant Messaging and SMS

We have been so useful with the chatting program. As a communication system has evolved so has the chat program evolved. Chat by definition, according to PC Magazine is real-time communication via keyboard between two or more users on a local network (LAN) or over the Internet.

Webopedia, the online tech dictionary also defines chat as the same definition as PC Magazine: a real-time communication between two users via computer. Once a chat has been initiated, either user can enter text by typing on the keyboard and the entered text will appear on the other user’s monitor.

Most chat system nowadays allows users to log in to the system to enter a chat room and chat with other people who have already been in the room. This allows a many-to-many chat room, as everyone in the chat room can send their message to other people.

There is a different term regarding chat, but actually, it means the same. The term Instant Messaging for most often is separated from chat, but instant messaging is actually a chat in itself.  The difference between chat and instant messaging is that instant messaging is built to focus on one-on-one chat.

In a mobile application, we have now so many instant messaging applications. In cellular technology, the very first instant messaging app is SMS. This technology then evolves into more advanced technology in mobile instant messaging. As the smartphone revolutionized the computing industry in the 2010’s, SMS has been replaced by a variety of instant messaging app.

As smartphone technology now converges with Internet and web technology, the chat must be able to deal with the convergence. The challenge for today’s chat technology is to be able to run and synchronize on both PC and mobile devices. Fortunately, today’s technology enables us to build a web chat software that can be used in either mobile device such as smartphones and tablets, as well as PCs (HTML5 + Javascript).

2. The 3 types of chats

In the chat arena, we know there are three types of chat:

• Private Group Chat
• Live Chat
• Chat Room

Private Group Chat. As the name depicted, the private chat room was meant to be a private conversation between selected people. Usually, a small team needs this chat. Such as a group of stock traders, a real estate sales associate, and small groups that need this chat room.

One common need for private group chat is the capability to share files. It is because the people in the private group chat usually are people with the same profession or the same interest. Therefore, the chat room is also functioned as a knowledge-sharing tool. With the file-sharing, capabilities, they can share any kind of file for information and knowledge-sharing needs.

One additional advantage for teams is the fact that a user can enter when he has time and scroll up to see the group chat compare history, it is a huge time saver when managing groups.

Live Chat. This is the type used for customer service. A customer can be assisted by a company representative, who usually handles more than one visitor at a time. Companies with customer-oriented products and services, especially retail or FMCG companies will surely need this chat. Live chat is useful as a supplement to the telephone contact center.

Moreover, a company with an Internet-related product will need this live chat more than phone support. Since most customers are connected to the Internet, live chat is the most appropriate customer contact for such a company.

Chat Room. This is the most common chat type and resembles a public space where people can talk to anonymous chatters. The public room can be placed on any website in any area of the site as long as the chat room is a public chat room.

When we enter the public chat room, we can see how many people have already been in the room and we can join the conversation with those people. In these chat rooms, usually, a conversation can be so hectic. However, we can also switch to private chat mode by inviting someone to a private room and chat privately. A good chat room will have this mode switching.

3. Chat Compare – Table of Comparison Between the Three

4. Why Is It  So Confusing?
The complexity of human communication makes our communication methods different from one another. This also applies to Internet communication, which is the reason for so many different chats compared to available. All of them have a specific purpose and cater to specific chatting needs.

We can select the most suitable chat for our conversation needs. Visit RumbleTalk to learn more.

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RumbleTalk chat platform withstood the workload because of a server dedicated to the virtual event. Veeam also acknowledged that RumbleTalk provided great post-event service when various statistics on viewers/chatters were requested.

More About Veeam Live Event

Veeam recognizes the new challenges companies across the globe face in enabling the Always-On Enterprise a business that must operate 24.7.365. To address this, Veeam has pioneered a new market of Availability for the Always-On Enterprise by helping organizations meet recovery time and point objectives (RTPO) of < 15 minutes for all applications and data, through a fundamentally new kind of solution that delivers high-speed recovery, data loss avoidance, verified recoverability, leveraged data and complete visibility.

Veeam’s global headquarters are located in Baar, Switzerland, and the company has offices throughout the world. To learn more click here.

Fun fact: The name “Veeam” comes from the phonetic pronunciation of the letters of the acronym for virtual machine, “VM.”

Do you need a live chat room solution?

RumbleTalk is a highly customizable HTML5 group chat service that is able to handle audiences of all sizes.

Contact us  to begin planning your next online live event.

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Many DJs struggle with effectively engaging their audience. While platforms like Facebook, Twitter, and email offer ways to stay connected, they also place you in direct competition with countless other distractions. Your message can easily get lost in the noise of these crowded channels.

To truly captivate and retain your audience, go beyond traditional methods. Incorporate live chat to interact with listeners in real-time. This authentic, personal connection creates a memorable experience that keeps your audience returning for more.

Engaging listeners through live chat lets them connect with you in a way that is beyond the cold feeling of an email newsletter or Facebook post. Listeners who develop a more personal connect to you are more likely to remember and return to your music.

The next challenge is in finding the right application. The ideal live chat platform will be easy to set up and easily accessible for you and your listeners. RumbleTalk is all of this and more. For online DJ’s, features like embedded videos and file sharing make RumbleTalk’s group chat an obvious choice.

Easy set up

Setting up a customized high powered live chat room can be done in just two minutes. By providing an email or linking to your Facebook account, RumbleTalk automatically generates a live and ready chat room with standard default settings.

(click here to sign up now!)

While this is ready to use, most online DJ’s will want to customize the chat for branding purposes. In the admin panel, you can upload a picture of yourself, your logo, or whatever image you prefer to be the background. Then you can customize the colors, font, borders and more to match your style.

If you’re familiar with CSS, RumbleTalk can be completely transformed with CSS customization while still retaining the power of the RumbleTalk infrastructure.

Access from anywhere

A RumbleTalk group chat room works in whatever way you want.

If you have a website, you can embed the chat room directly in one, some or all of your pages. You also have the option to have it sit within the page or float on top of it.

RumbleTalk will also give you a URL that can be sent to your listeners. This will open the group chat in a new tab. Your users can in turn share that URL with their friends to invite more people into the conversation. RumbleTalk has installed an option for users to be asked to share the chat room with their friends on Facebook and Twitter to make your audience even larger.

For online DJ’s with a large Facebook following, it is possible to connect your group chat with your Facebook page so that they are connected to the larger audience and not just the Facebook audience.

If you are performing a live show, printing the QR code on your gear is yet another way to add fans to the conversation. RumbleTalk is mobile friendly so your fans can chat at your show and on the go.

Avoid segmentation

If you want a central place for all of your listeners to be able to engage with you and with each other, live group chat is without a doubt the best solution.

In addition to putting your content in fierce competition with everything else that floods Facebook and Twitter, these platforms also separate your audience. The Twitter conversation and the Facebook conversations never intersect which divides your audience and limits how robust the conversation can be.

If you use your social media platforms as a way to give your listeners the link to your chat room, they’ll then be redirected to one you-focused conversation for everyone.

This way, you and your listeners can see the entirety of those who are listening and engaged with your music.

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With RumbleTalk, you’ll be able to gather experts from all corners of the world in one dialog box for a discussion that can be watched by an international audience.

There are many advantages for your organization to benefit from hosting an online panel discussion. This post will go over these advantages and show you how to set up as well.

If you’ve already decided to host a RumbleTalk panel discussion, click here to skip directly to the ‘How to’ section.

First, what is an online panel discussion?

Picture this: within your website, a RumbleTalk group chat designed to match your theme, is embedded where you choose. In the left most column of the group chat, a users-panel contains a short list of the participating experts.

The moderator types out questions, posts videos, or shares documents for the experts to see and interact with. Once the information is dispensed, the experts type out their answers or share media in response.

While the discussion is unfolding, anyone visiting the site is able to watch, but not disrupt, the conversation. Viewers can access the shared documents, links, and embedded videos to get a full understanding of the discourse context.

After the online panel discussion has concluded, the group chat owner will have the opportunity to save the chat and export it as an HTML file.

Immediate advantages of hosting an online panel discussion

A typical panel discussion has a lot of overhead expenses and physical limitations.

• A venue must be booked that will be convenient for the audience and panelists in both location and time.
• Panelists must be either all local or be afforded a travel/speaking stipend.
• The audience can only be as large as the venue permits.
• Special A/V equipment is needed to share videos or other contextual media.
• Distractions cause missed moments and ideas.
• Recording and distributing the event is yet another expense.

And that’s just to name the most obvious!

Rather than getting hung up on these barriers, organizations can turn to the alternative online panel discussion that leaps over these hurdles with ease.

• A RumbleTalk online panel discussion can convene on your website or as an independent URL distributed to your audience.
• Panelists and viewers can participate in the conversation wherever they find an internet connection using a PC, tablet or smart phone.
• Audiences can be as big as your chosen plan allows.
• Sharing media is easy with built in RumbleTalk tools.
• The conversation is written so viewers can reread statements to better understand the discussed concepts.
• The discussion can be preserved automatically and distributed easily.

And after the panel discussion?

After the panel discussion, the group chat owner will have a choice to make: let the conversation rest at conclusion, or use the transcript to further the mission.

RumbleTalk group chat transcripts can be exported as a HTML file and then published online.

You can read the full explanation of this feature here. But for now, I’ll drive home two key points.

1. When you publish your online panel discussion transcript, you’ll widen your audience to those who weren’t able to watch in the first place.
2. By publishing as an HTML file, search engines will be able to pick up on the key words used within the chat, driving more traffic to your cause.

How to set up your online panel discussion

We’ve made it easy, just follow these steps and if you get hung up on anything, contact support@rumbletalk.com for help.

1. Create a RumbleTalk account
2. Adjust the settings for an online panel discussion
3. Embed and invite participants

Step One: Creating a RumbleTalk account

Starting at the RumbleTalk homepage, either log in to your existing account or if needed, sign up for a new account.

Once you are logged in you’ll need to select a plan that will accommodate the number of panelists and viewers you expect to attend.

It’s important to note here that each plan allows the same number of users as it does viewers. If you select a plan for 250 chatters, you’ll be able to have 250 viewers.

If you don’t see a plan large enough for your audience (good for you!) contact us at support@rumbletalk.com for more options.

Step Two: Adjust the settings for an online panel discussion

From the admin panel, you’ll be able to customize the look of the group chat to fit your organization. You can include your logo or color scheme to blend into your site.

By default, RumbleTalk group chats are configured to work as an open and public chat room. You’ll need to change this to limit the number of chatters and ensure viewers are allowed.

Under the Login tab of the admin panel leave all options unchecked EXCEPT:

• Allow viewers (listeners)
• Allow RumbleTalk login

You can also check ‘Enable auto invite’ and ‘Show “Invite Friends” button’ for panelists and viewers to share the group chat on social media, however, these are not necessary.

The next essential setting to is set up your panelists.

Click on the link that says ‘group’s users management page’ and then click the button to add a new user. Give each user a nickname (or just use their real name) and a password. You can also assign an avatar or profile picture to each user. Send this information to your panelists privately.

Step Three: Embed and invite participants

The final step is to embed your chat in your website.

From your admin panel, you’ll be given a single line of code to be placed within your site. The chat itself is responsive and will fit itself in whatever space you give it.

If you don’t have a website, there are still options to host your group chat. You can connect your RumbleTalk account to your Facebook page or share your chat URL with your desired audience.

The RumbleTalk platform is versatile. If you want to use all three options, go ahead! If you want to embed the chat on each of your panelists sites, no problem!

The group chat you purchase from RumbleTalk can be placed in as many places around the web as you wish.

Then all you have to do is invite guests.

If you have any questions along the way, feel free to contact us at support@rumbletalk.com. We’re happy to help you host an innovative online panel discussion.

The post How to (and Why) Host an Online Panel Discussion appeared first on Online Group Chat Room Plugin for Websites and Live events.

What is Live Event Chat?

Live event chat is a technology where remote audience and viewers can interact with the event held by the organizer and broadcasted over the television or multimedia channel. Television industry has been the relying on the live event for some time. This is the age of online availability, the era that everything can go online in a matter of second, where information can travel around the world within second.

Regardless any type of event; music concert, webinar, talk show, radio streaming, all events can use live event chat room (a group chat) to create more attractive event. In 2014, CNBC predicted the future of music concert with social wearables and interactive live shows. On its July 21st article, the author, Everett Rosenfeld quote the event guru regarding the rise of FoMO trend for live event. FoMO, stands for fear of missing out, is a type of anxiety occur in today’s digital age where people have fear of getting out of touch, or absent from social events or experiences that generally a hype among their community or social circle. Such event can be a TV show, some events, gathering or a restaurant, and now FoMO has spread to live event. FoMO induce some pervasive habit in today’s social life, like constantly checking smartphone or gadgets, or anxiety when they did not receive email or message or chat for a couple of minutes.

How Live Event Chat Helps FoMO Anxiety

Social media, mobile devices and gadgets have pervasively invaded our private life in a way more than we ever foresee or imagine. FoMO is a phenomenon that affects the 18-34 years of age group or known as teen millennials. Young people in those age group are prone to peer-pressure that can lead to low self esteem. It is because young people will look upon other’s approval for their self value, that makes them caught and struggle with FoMO.

People who struggle with FoMO will receive benefits with availability of live event chat. They will be able to participate in live event, as long as the event is equipped with live event chat room. RumbleTalk chat platform provide such ease and simplicity with the needs for live event chat.

We encourage event organizers to enable RumbleTalk platform in all live events they manage to enable interaction from people with the event. It does not matter what type of event, because as long as the events have chat room for people to interact and show their interest, the event will generate more audience and revenue. The availability of live event chat will benefit both the event organizer and the audiences, because event organizer can grasp the idea for the next event, based on audience participation and their idea during live event chat. While for people who struggle with FoMO, there is no reason for them to feel being left out, because they now can interact with event organizer, performers, host and everyone related to the event through live event chat.

Live Event Chat Enhances Interactivity

In the previous article, we know that RumbleTalk be able to help Radio station increasing their audience and interactivity. The same thing goes to live event as well. Every one of us understand how important for a live event to be interactive. Television broadcast and radio show have been opening phone line to enable direct interaction from audience and viewers with the show. Yet, starting a few years ago, some television talk show started to use Skype for video interaction with their home viewer. The conversation is displayed in the inset on the TV screen for home viewer to be able to watch it as well as studio audience. Now, the technology has advanced to be able to provide more level of interaction with live event chat.

It is because talk show, variety show or another interactive TV shows require more than just a great host and television personalities to lead the event. They need fresh approach and variation, so audience wait and expect something different and more enhancing than just watching a host and invited guest talk on the TV screen.

What is The Best Technology for This?

RumbleTalk provide the technology for talk show to have a live event chat for home viewers to contribute, more than just a phone line or video conference. This will certainly boost number of viewers. Moreover, when the live event chat room is displayed in the inset, the home viewers will increase significantly. By nature, human are narcissist. Therefore, enabling the live event chat in the television broadcast and put the conversation on screen, will encourage viewers to participate. It is because they are definitely eager see their name comes in the TV screen.

With advance HTML5 technology, RumbleTalk chat platform is the best solution for all needs of live event chat. People who participate in chat room will be able to attach their picture or video from YouTube or Vimeo easily. Not only that, we have video chat technology that will enable host to invite home viewer to perform a teleconference with ease. Our video chat requires only a browser, thus minimizing the installation of application in the computer. People who is invited to video chat will be able to chat from their smart phone or tablet with ease. They do not need to stand by in front of their computer just to be able to engage in video chat.

That is how easy for event organizer, TV station and radio station to engage more audience in their live event with RumbleTalk live event chat.
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