Admins can do a lot of different things for the group chat. They may not be chat owners, but they also have power in the actual chat.

To demonstrate this, here are the different things that admins can do in a group chat.

Let’s start with the basics. Then, we’ll also discuss the special rights of an admin user.

Different things that an admin user can do in a group chat

First, let’s talk about the basic rights of an admin. These are the following:

1. Admins can delete group messages;
2. Ban IP addresses;
3. Disconnect users.
4. Clear all messages in the chat room;
5. Have the option to enable admin mode.

First things first, all of these can only be done by admins. That’s why if you want to have these rights, be sure to appoint admins in a chat room.

So, let’s talk about each admin right. The first one is deleting group messages. This means that admins can delete messages in the same text box.

Secondly, admins can ban IP addresses. Of course, this is self-explanatory. Banning an IP address of another user means that the specific user cannot enter the group chat again unless the admins delete the IP address from the banned list.

The third one is a lesser equivalent of banning. Disconnecting a user means that the user will be immediately disconnected for the time being. Banning and disconnecting users can be used for spam, trolls, or anything negative that you don’t want in your group chat.

Clearing all messages in the chat room is also a handy right that only admins can do. So, in one click, admins can choose to delete all messages in the chat room. With that, they can also delete all private chat messages in one swoop.

Lastly, admin mode lets admins talk to each other in a group chat without worrying that a user will send a message in between. Since the admin mode only lets admins talk, non-admin users cannot send any messages in the group chat. Admins can use this for lectures, notifications, etc.

So, that’s only the basic rights of an admin. What are the other rights? Let’s talk about some special ones.

Moderating a group chat

In a moderated chat, admins can approve or delete messages. However, non-administrator users will not be able to see their messages unless they get approved.

Using a moderated chat is advisable for live events, speaker-to-audience discussions, or conferences. The admins act as moderators of the chat.

Therefore, admins do not need the permission of other admins to send a message. When admins send a message, all users will immediately see the message.

Special administrator rights

Since we’ve shared the basic rights of an admin, here are the special rights of an admin user.

1. Allow only admins to start a private chat;
2. Start a video call;
3. Export chat transcript
4. Share files;
5. Record audio and video messages.

These settings can usually be done by all users. However, you can also allow it for admins only. This is done to make your chat more manageable.

For the first one, you can see this option in the private chat options on your admin panel. Choose Only administrators can initiate conversations.

This means that the admins will be the only ones who can initiate private chat conversations.

For numbers 2, 4, and 5, you can see all settings in the Multimedia option on your admin panel.

By choosing for administrators only, this means that all the features above will only appear and work for admins.

Lastly, exporting a chat transcript can be made for admins only via Menu Options on your admin panel. You will see various settings here for the chat menu.

As you can see, there are a lot of options that you can enable for admins only. If you want a specific option for admins only, just choose Only admins can see.

This is not only limited to exporting a chat transcript. Therefore, play with the options and see what works best for your chat!

Adding more admins

Want to add more admins on your account? If yes, then upgrade your account! You can choose from different upgrades and adding admins is one of them. You can add up to 20 admins.

If you want to add more, then contact us directly on your admin panel or the website. Whichever works for you, we’ll be sure to respond ASAP.

We’ll see you on the next blog!

The post What are the different rights of an admin user in a group chat? appeared first on Online Group Chat Room Plugin for Websites and Live events.

Many DJs struggle with effectively engaging their audience. While platforms like Facebook, Twitter, and email offer ways to stay connected, they also place you in direct competition with countless other distractions. Your message can easily get lost in the noise of these crowded channels.

To truly captivate and retain your audience, go beyond traditional methods. Incorporate live chat to interact with listeners in real-time. This authentic, personal connection creates a memorable experience that keeps your audience returning for more.

Engaging listeners through live chat lets them connect with you in a way that is beyond the cold feeling of an email newsletter or Facebook post. Listeners who develop a more personal connect to you are more likely to remember and return to your music.

The next challenge is in finding the right application. The ideal live chat platform will be easy to set up and easily accessible for you and your listeners. RumbleTalk is all of this and more. For online DJ’s, features like embedded videos and file sharing make RumbleTalk’s group chat an obvious choice.

Easy set up

Setting up a customized high powered live chat room can be done in just two minutes. By providing an email or linking to your Facebook account, RumbleTalk automatically generates a live and ready chat room with standard default settings.

(click here to sign up now!)

While this is ready to use, most online DJ’s will want to customize the chat for branding purposes. In the admin panel, you can upload a picture of yourself, your logo, or whatever image you prefer to be the background. Then you can customize the colors, font, borders and more to match your style.

If you’re familiar with CSS, RumbleTalk can be completely transformed with CSS customization while still retaining the power of the RumbleTalk infrastructure.

Access from anywhere

A RumbleTalk group chat room works in whatever way you want.

If you have a website, you can embed the chat room directly in one, some or all of your pages. You also have the option to have it sit within the page or float on top of it.

RumbleTalk will also give you a URL that can be sent to your listeners. This will open the group chat in a new tab. Your users can in turn share that URL with their friends to invite more people into the conversation. RumbleTalk has installed an option for users to be asked to share the chat room with their friends on Facebook and Twitter to make your audience even larger.

For online DJ’s with a large Facebook following, it is possible to connect your group chat with your Facebook page so that they are connected to the larger audience and not just the Facebook audience.

If you are performing a live show, printing the QR code on your gear is yet another way to add fans to the conversation. RumbleTalk is mobile friendly so your fans can chat at your show and on the go.

Avoid segmentation

If you want a central place for all of your listeners to be able to engage with you and with each other, live group chat is without a doubt the best solution.

In addition to putting your content in fierce competition with everything else that floods Facebook and Twitter, these platforms also separate your audience. The Twitter conversation and the Facebook conversations never intersect which divides your audience and limits how robust the conversation can be.

If you use your social media platforms as a way to give your listeners the link to your chat room, they’ll then be redirected to one you-focused conversation for everyone.

This way, you and your listeners can see the entirety of those who are listening and engaged with your music.

The post The Best Way for Online DJ’s To Engage Listeners appeared first on Online Group Chat Room Plugin for Websites and Live events.

Live Streaming Today

In the last couple of years alone, companies like Facebook and YouTube have released free tools to live stream directly from your computer or phone. There’s no need to buy expensive software or equipment and this low cost barrier makes it accessible to just about everyone.

There are several companies that offer free live streaming now. Facebook Live and YouTube Live  are among the top providers and there’s also Twitter’s Periscope. For more professional (and paid) services, companies like Livestream, DaCast, and Ustream offer end to end features.

Without having properly tested the gambit of options out there, we’re not going to recommend one service over the other, but we would love to hear from our customers what they prefer. So if you do use a live streaming service for your organization or company, let us know!

Including Chat with Live Streaming

With the raw and connected feeling live streaming provides, it’s recommended to include your viewers in the experience by giving them an avenue to comment and participate.

Some live streaming platforms do offer chat services alongside their video stream, however these are oftentimes extremely limited. This is where RumbleTalk group chat becomes the best alternative.

RumbleTalk is a premium group chat services that offers a full range of bells and whistles not offered in basic chat services. Here’s a few examples:

• Custom login options
  RumbleTalk gives chat owners the option to choose one, some, or all available login options; choose from anonymous, guest, Facebook, Twitter, and password protected users.
• Live messages
  Most messaging applications used within a live streaming service are forum style. RumbleTalk group chats are live and instant to match the pace of the live stream. Some services limit the number of characters each comment can contain, for example: RumbleTalk allows 10 times more characters than YouTube and has no limit on how many messages can be sent in a certain time frame.
• File/Image/Video sharing
  In some cases, you’ll want your audience to be able to share more than just characters. With RumbleTalk, users can upload files, share images, and even embed videos. But this is just the beginning. A RumbleTalk group chat has features for just about every type of communication.
• You control when the conversation begins and ends
  RumbleTalk group chats are turned on and off by you, the administrator, whereas some services only offer the option to chat during the live stream, RumbleTalk group chats can start before and go on after the live stream has ended.
• Archiving and further use
  A RumbleTalk transcript can be archived and exported for further use. We have customers who use the HTML transcript after the fact to increase their SEO/SERP results with this keyword rich content.

When is RumbleTalk Right for You?

A majority of live streaming scenarios don’t require all the perks of RumbleTalk group chat. So when is it right for you?

We’ve found two conditions that make RumbleTalk a good choice for live streaming.

First, your live stream must be active on your website. If you are only broadcasting on YouTube or Facebook or any other live streaming service, then you’ll have to stick with their commenting service.

However, if you embed the live stream on your website (click here for instructions on this for Facebook and YouTube) then you can also embed your RumbleTalk group chat alongside it. You’ll be able to customize the group chat (with our admin panel or CSS) to match the look and feel of your website.

If you’re considering whether it’s worth it to embed the video and chat, consider the impact you’ll have on your sales or call to action when you keep your customers on your website rather than sending them away. Plus, we’ve made it simple to customize and embed.

And second, your viewer’s participation must be important. Bluntly put, if you don’t care about your viewers comments or if your viewers don’t care about the larger community participating in the live stream, then RumbleTalk may not be right for you.

However, if you are using a live stream to connect viewers in a more tangible way, you’ll want to give them the best platform to fully express themselves. That’s where RumbleTalk comes in.

By giving your viewers a live group chat with all the perks listed above, you’ll enable a dynamic discourse to take your live stream to the next step. You’ll get more engagement and out of your viewers and your viewers will get more value from your live stream.

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For more information, pricing, product features and demos  visit the RumbleTalk  website or contact support(at)rumbletalk(dot)com.

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But numbers aren’t everything – we have a lot to be proud of.

We’ve increased the speed of our loading time and messages by using caching technology and loading components from a global content delivery network (CDN).

There are a million different ways to communicate on the web and each one is fit for its unique purpose. RumbleTalk offers consumers an extremely efficient and instantaneous way to communicate with groups big and small.

With this in mind, we’ve designed our back end with a time saving infrastructure.

RumbleTalk group chats cache information so that the data you’ve already seen will load without delay.

We also store copies of our information all over the world so that wherever your group participants are, the information will be sent from the closest server. This sheds off milliseconds and, in some cases, full seconds the first time someone opens a chat.

Our fall back architecture is so good that in the event that any connection is lost for a short period of time, you won’t even notice it.

Failures can happen on the user’s end or on the provider’s end. In either case, RumbleTalk has built in fail-safe measures to keep the conversation going.

When your users have a server failure, RumbleTalk group chat seamlessly queues messages so that when the problem is fixed, the user is back in the chat without having left it.

And if the failure happens on our end, we have a network of back up servers that instantly take over to ensure the conversation goes on without interruption.

RumbleTalk has further optimized its mobile web app. Faster loading times, adjustable fonts, and full screen chat rooms are just a few of the pieces we’ve added to our software.

Mobile browsing is here to stay. If you want your community to engage from their phone, you have to have a mobile optimized chat.

Whether or not your website is optimized for mobile users, your RumbleTalk group chat will be. When a user enters your group chat room, they’ll enjoy our modern and efficient web application fit for and adaptable to tablets and smartphones.

We’ve improved the default settings and functions so that font size can be adjusted by the user, the chat can be expanded to full screen, as always speed is priority. We also offer the ability for you to customize using the mobile version separately from the web version using CSS. This way you can simplify your design to further enhance the user experience.

We’ve added a login SDK so that your users can use their identity on your website to log into your group chat room.

A recent addition to our features is the ability to use your existing user data base for your group chat. Once a user logs into your website, they’ll have their information auto-populate their profile in the group chat and they won’t have to log in a second time to participate.

We’ve also expanded our software to provide enterprise solutions.

We are now capable of white-label integration for other software platforms to be able to offer their customers group chat services. Companies who partner with us can either add this as part of their package, or partner for revenue sharing. In either case, the company’s customers have access to all the features of a RumbleTalk group chat.

RumbleTalk also has a new REST API that allows a company to control and manage their chats in every way directly from their system. This is best utilized by organizations and companies that want to manage a large number of group chat rooms.

THANK YOU!

We know that none of this would have been possible if it wasn’t for our existing customer. So THANK YOU! You’ve supported us and cheered us on through our first 500,000 group chat installations. Our promise is to continue to improve and to be the very best group chat software on the market.

Thank You!
-The RumbleTalk Team

The post Today We Are Celebrating 500,000 Group Chat Installations! appeared first on Online Group Chat Room Plugin for Websites and Live events.

• Better Communication: Chat administrators can privately contact users even when private messages are disabled.
• Better Profiles: User profiles can now include a description.
• Better Design: The profile and private communication menu design has been improved.

If you’d like to be one of our beta users, just let us know!

More details below:

Better Communication

Previously, private communication could be entirely enabled or disabled but there were no exceptions. Either way, the setting applied to everyone in the group chat room.

Our customers asked for the ability to disable private communications among all users and still allow chat administrators to have the ability to initiate a private conversation with a user.

Now this is possible!

From the chat setting menu, under general, select BOTH private chat and administrator only. With this configuration, chat administrators can click on the user they want to speak privately to and send a message or make an audio or video call, but users will not.

We’ll have a support page to explain this in detail soon.

Better Profiles

We’ve always had the ability to write a notes or a description of a user in the Managed Users tab of the settings panel.

With our latest update, these descriptions will appear for everyone to see within the group chat room.

To see a user’s description from within the group chat, click on the user profile and then the settings icon.

Better Design

While we were working on the previous two updates, we also improved certain aspects of the user profile and private communication dialog box.

Take a look!

We prioritize our features based on customer feedback. Let us know what you want to see next!

The post Better Communication, Better Profiles, Better Design appeared first on Online Group Chat Room Plugin for Websites and Live events.

Of course, this is ludicrous because radio is alive and thriving today more than ever.

And RumbleTalk was there to help.

Radio adapted to the Internet

In 1979 the Buggles were singing about the tragedy “Video killed the radio star” but more than three decades later we still listen to radio.

This premonition was as accurate as the “futuristic” glitter hair worn in their video. Thank goodness that didn’t become a thing.

Also, the irony can’t be missed that radio was probably a better marketer of their song than that video, even as humorous as it is to watch.

The song could be rewritten today to say “Internet helped the radio star”, “Internet saved the radio star”, or even “Internet advanced the radio star.”

Today, you don’t even need an AM/FM channel to host a radio show. With the right software, the Internet is a full-fledged broadcasting platform.

That’s where RumbleTalk comes in.

Internet radio shows are now using group chat to engage with listeners in ways not possible prior to the wide use of the Internet.

I remember the days of calling in to comment on the topic of the hour, hoping to be the 10th caller to win tickets to the next concert, or simply calling to request a song.

Now these interactions can all be done with RumbleTalk group chat, and further, radio listeners can chat among each other. The conversation is open and accessible, no longer delayed by the speed of the call screener.

Just look at RadioNOPE to see how group chat works for their online radio show

RadioNOPE is an Internet rock ‘n roll radio station that has been a long time RumbleTalk customer.

Their group chat is embedded throughout their website to engage listeners on their homepage or while they are visiting the page of a specific show. Listeners can talk about the songs playing or interact directly with show hosts such as with Live from the Barrage, a favorite talk show hailing from Queens.

But don’t take my word for it…

Here’s what Conan, founder and self described “benevolent dictator” of RadioNOPE, had to say about RumbleTalk’s influence on the Internet radio station.

RumbleTalk is an integral part of the RadioNOPE experience. As a 24/7/365 streaming radio station that is heavily curated, the dialogue between station and listener is vital. Whether it is as simple as a listener asking information about the song that is playing, or just the shared experience of listening to things together, the chat takes RadioNOPE a cut above algorithm driven experiences like Pandora and its ilk, and the interaction has an extra level of engagement and surprise behind throwing on a Spotify playlist or putting a library on “shuffle”. This is true of the music shows, as well as the talk shows on the station, none more so than with the station’s flagship show “Live from the Barrage”, where listeners react with the hosts, guests, and each other with a special lexicon of in-jokes and phrases derived from the show itself.
RumbleTalk is how we elevate a simple website into one of the most carefully curated and awesome listening experiences on the Internet.

RumbleTalk for radio

The advantages of using RumbleTalk for radio are many.

Group chat is a necessary tool for a radio show to optimize listener engagement. With RumbleTalk, radio stations have a flexible platform that is easy to use for both you and your listeners.

You can have separate group chats for each show or one seamless experience throughout, use group chat for instantaneous dialog between show hosts and listeners as well as listener-listener.

Using group chat also captures just how many active listeners the show is reaching as opposed to just passive listeners. These numbers have many useful applications and can be helpful for higher advertising revenue.

And there’s one more thing, RumbleTalk loves radio. This means that as we continue to develop our product we’ll have you in mind and create features tailored especially for radio. That’s a service that just can’t be beat.

Visit our homepage or contact support@rumbletalk.com for more information on how RumbleTalk can improve your listener engagement.

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